Your satisfaction is our top priority! If you have any problems, questions, or wish to return or exchange an item, please contact us.

Please read our Returns & Exchange Policy carefully before starting a return/exchange request.

• We accept returns and exchanges 14 days from the date your order is delivered, only if products being returned/exchanged are in their original condition, have not been used, or have a manufacturers defect. (Merchandise that has been worn, used, or altered will not be accepted for return or exchange.)
• Original shipping and handling charges will not be refunded when processing a return. New postage charges for exchanges will apply, unless we’ve shipped an incorrect or defective product -if that’s the case, we will provide a prepaid label for your return.
• We will only accept returns or exchanges with a proper Return Code. Please contact us before the 14 day return policy ends to obtain your Return Code. Please make sure to include your order number, billing address, and full name. Photos of the product are required to show damage or visible reason of why it should be returned. This will help us properly track your package and provide a prompt credit or exchange.
• Returns Credit will be issued to your original form of payment within 2 – 3 business days of receipt of your return.
• Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers,  books, or magazines cannot be returned.
• Additional non-returnable items: Gift cards, downloadable software products, some health and personal care items, books with obvious signs of use, CD, DVD, VHS tape, and software, that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be returned.
• Any item that is returned more than 14 days after delivery cannot be returned.
• Only regular priced items may be refunded. Sale items cannot be refunded.
• For exchanges, we only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.